DRACOON Web App

Documentation: Basics

• System requirements
• Two-step authentication
• Logout, managing active sessions
• Select items
• Using favorites
• Using notifications

Files and folders

• Upload files/folders to DRACOON
• Virus protection
• Work with files: Details view with preview, open with DRACOON app, download, copy direct link
• Restore deleted files and folders from recycle bin
• Empty recycle bin of a data room

Users and groups

• Create users
• Guest users
• Roles to manage DRACOON

Encryption

• Enable client-side encryption for a data room

Settings

• Settings: Policies

  Troubleshooting

• Troubleshooting the DRACOON Web App by creating a HAR log file
• PROBLEM: Emails from DRACOON are not delivered because they are wrongly misclassified and blocked as phishing emails by Microsoft 365
• PROBLEM: Encrypted file cannot be downloaded or shared due to missing file keys
• PROBLEM: Error message "This application requires cookies" appears when opening a DRACOON Web App page in Safari
• PROBLEM: "Open with DRACOON app" command doesn't work on iPad