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Now available:  Virus protection
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The DRACOON cloud is currently under maintenance and therefore temporarily unavailable.
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We're currently experiencing performance and availability issues on the DRACOON cloud.
We're investigating the problem.
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DRACOON Web App

Documentation: Basics

  • System requirements
  • Two-step authentication
  • Logout, managing active sessions
  • Select items
  • Using favorites
  • Using notifications

Files and folders

  • Upload files/folders to DRACOON
  • Virus protection
  • Work with files: Details view with preview, open with DRACOON app, download, copy direct link
  • Restore deleted files and folders from recycle bin
  • Empty recycle bin of a data room

Users and groups

  • Create users
  • Guest users
  • Roles to manage DRACOON

Encryption

  • Enable client-side encryption for a data room

Settings

  • Settings: Policies

  Troubleshooting

  • Troubleshooting the DRACOON Web App by creating a HAR log file
  • PROBLEM: Emails from DRACOON are not delivered because they are wrongly misclassified and blocked as phishing emails by Microsoft 365
  • PROBLEM: Encrypted file cannot be downloaded or shared due to missing file keys
  • PROBLEM: Error message "This application requires cookies" appears when opening a DRACOON Web App page in Safari
  • PROBLEM: "Open with DRACOON app" command doesn't work on iPad
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