Troubleshooting
- Troubleshooting the DRACOON Web App by creating a HAR log file
- PROBLEM: Emails from DRACOON are not delivered because they are wrongly misclassified and blocked as phishing emails by Microsoft 365
- PROBLEM: Encryption cannot be enabled for a data room
- PROBLEM: Encrypted file cannot be downloaded or shared due to missing file keys
- PROBLEM: Error message "This application requires cookies" appears when opening a DRACOON Web App page in Safari
- PROBLEM: DRACOON emails are displayed incorrectly in Outlook when dark mode is enabled
- PROBLEM: "Open with DRACOON app" command doesn't work on iPad