Troubleshooting
- Extended error logging (DRACOON for Outlook)
- PROBLEM: DRACOON for Outlook cannot be used because the Windows component WebView2 is not installed
- PROBLEM: DRACOON for Outlook is automatically disabled because it slows down Outlook startup.
- PROBLEM: File attached via drag & drop is not converted to share link
- PROBLEM: Share link in sent email does not work
- PROBLEM: Login window in DRACOON for Outlook remains empty and displays message about outdated Internet Explorer version
- PROBLEM: Error message "The pipe is being closed" when installing DRACOON for Outlook.
- PROBLEM: "Runtime error with custom user interface" when starting Outlook
- PROBLEM: Error message "An unexpected error occurred while creating the download link".
- PROBLEM: Signed e-mail is received as "encrypted" and cannot be read (DRACOON for Outlook)
- PROBLEM: Release link is not inserted in e-mail message