Complete uninstallation of DRACOON for Windows

1Uninstalling the DRACOON for Windows software (Windows 10)

1. Right-click the Start  button, and then click Apps and Features.
2. In the Apps & features window, select DRACOON from the list of installed programs and click Uninstall.
3. Confirm the prompt by clicking Uninstall again.
4. Confirm the security prompt of User Account Control by clicking Yes.
5. In the Uninstall program, click Uninstall.
6. Restart Windows after the uninstallation is complete.

2Removing settings

1. In File Explorer, open the folder %AppData%\iterate_GmbH. (Copy this path, paste it into the address bar of File Explorer and press ENTER).
2. Delete the subfolder that starts with DRACOON.exe
   (Example: DRACOON.exe_Url_eh5krbhovkgvx2e4okj4dfc1e245goqu.
   The digit-letter combination after _Url_ is different on every PC).

3Removing bookmarks (connection entries) and log file

1. In File Explorer, open the folder %AppData%.
2. Delete the subfolder DRACOON.

4Removing the offline cache

1. In File Explorer, open the folder %LocalAppData%.
2. Delete the subfolder DRACOON.

5Removing saved login data (user name and password) and the stored decryption password

1. Click the Start  button and type Credential.
2. Credential Manager is displayed at the top of the search results. Press ENTER to start it.
3. Under Manage your credentials, click Windows Credentials.
4. Scroll down to Generic Credentials.
5. In the list, find the entry that begins with Cryptomator Passphrase. Click the entry and click Remove at the bottom.
6. Confirm the security prompt by clicking Yes.
7. In the list, find the entry that begins with https://DRACOON%20%. Click the entry and click Remove at the bottom. Confirm the security prompt.
8. If there are other entries beginning with https://DRACOON%20%, remove them as well (a separate entry exists for each bookmark you created in DRACOON for Windows).
9. In the list, find the entry that begins with Triple-Crypt Encryption Password. Click the entry and click Remove at the bottom. Confirm the security prompt.
10. If there are other entries beginning with Triple-Crypt Encryption Password, remove them as well.