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The DRACOON cloud is currently under maintenance and therefore temporarily unavailable.
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We're currently experiencing performance and availability issues on the DRACOON cloud.
We're investigating the problem.
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  FAQ

Answers to frequently asked questions

Common topics

  • How to get support
  • Which support services are not free of charge?
  • Is it possible to automatically delete files?
  • What is the maximum file size?
  • What restrictions apply to file names, folder names, and data room names?
  • Can you see which user accessed which document for which period?

Encryption

  • What are the limitations of encrypted data rooms?
  • How are passwords saved in DRACOON (implemented hash feature, use and generation of salts)?
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